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  1. CameraTwin
  2. Troubleshooting

My Stream seems frozen in Unreal Engine

PreviousMy device is not showing up in the LiveLink sources listNextSupport

Last updated 10 months ago

Before everything else make sure that the streaming toggle of your phone is at enabled state . If that's the case try to toggle it off and on again.

Possible Solutions:

  • If the LiveLInk subjects are not indicated by a green circle while the smartphone streaming is enabled, you can try removing and adding back the CameraTwin LiveLink Source by following our instructions .

  • If the LiveLink subjects are indicated by green, but the LiveLink controllers are not responding. Meaning that the Camera Actor is not moving, and/or the composition layer is not receiving the camera feed, and/or the Camera Actor doesn't respond to different camera parameters. Then, you can try setting the right LiveLink subjects to the aforementioned controllers, by following the steps .

  • Additionally to the above, if for any reason the stream seems frozen you can try restarting the mobile application.

If you are still facing issues, please reach out to us at .

cameratwin@realtwin.org
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