Troubleshooting

We've recently identifed an issue with NDI streaming, specifically on Android 14 devices, where the phone is not properly advertising the service and hence isn't being discovered within the UE plugin.

If you are facing this issue, we've prepared a video tutorial with a workaround, which will allow you to use CameraTwin uninterrupted:

Unfortunately the issue is related to the NDI framework (which CameraTwin uses) and its compatibility with the latest Android update, so we cannot troubleshoot it directly. We are in close contact with NDI developers who have acknowledged the issue, and hope this will be resolved soon.

In the meantime, make sure to utilise the workaround detailed above. If you are still facing issues, please reach out to us at cameratwin@realtwin.org.

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